Customer service desk

Our friendly customer service desk is located near Centre Court in the fashion precinct and is open during normal trading hours. Our team can provide you with a wide range of helpful information, including Gift Card sales and the hire of wheelchairs, mobility scooters and pushchairs.

Phone enquiries are welcome on +64 9 570 3777

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Parents' rooms

Our parent rooms are child friendly spaces designed for your parental convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy.

Parents’ rooms are located:

  • between The Body Shop and Kebabs on Queen, near the Food Court
  • between Hannahs and Jeans West
  • between The Baby Factory and T&T Childrenswear
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Toilets

Our toilets are located:

  • between The Body Shop and Kebabs on Queen, near the Foodcourt
  • between Hannahs and Jeans West
  • between The Baby Factory and T&T Childrenswear
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Children's playground

Sylvia Park offers children a play area just outside North Beach and next to The Baby Factory.

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Community services

We offer a range of personal health, wellbeing and community services located on the mezzanine floor by PAK’nSAVE.

Our range of community services includes: medical centre, dentist, gymnasium, physiotherapist, radiologist, Citizen Advice Bureau, Plunket…  and more.

Electric car charging stations

Charge your electric car at Sylvia Park’s FREE charging stations located outside Mama Loco in carpark 8 and the ground floor of carpark 5 while you shop!

Childcare facility

The Treehouse Children’s Creche

FREE CHILDCARE for 0-5 year olds for two hours per day.

Located on the mezzanine floor near PAK’nSAVE, Treehouse Children’s Creche is fully licensed early childhood education centre with qualified early childhood teachers. The creche will provide your child with an environment that is both educational and fun.

  • Qualified teachers
  • Pop your children in to play
  • Shop in half the time
  • Stress free childcare
  • Bookings recommended

Session times

  • Monday to Sunday: 8.50am – 10.50am, 11.00am – 1.00pm and 1.30pm – 3.30pm
  • Thursday to Friday: 6.30pm – 8.30pm

Contact details
You can phone  +64 9 573 1120